Customer Satisfaction Survey Form

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Customer Satisfaction Survey

ODIM Brooke Ocean - part of the Rolls-Royce group is constantly striving to improve the quality of our products and services.

With this goal in mind, we would appreciate your taking a few minutes to respond to these survey questions. Your opinions are important to us, and will help us gauge customer satisfaction and to continuously improve.

CUSTOMER INFORMATION
Name:
Position:
Company:
Email Address:
Product Purchased:

CUSTOMER SATISFACTION RATING
If you would like us to follow-up with you, check this box -->
Please rate the following:	Above Average	Average	Below Average
1. The quality and reliability of our product(s).
2. The technical and design characteristics of our product(s).
3. Our services and support.
4. Our delivery timeliness.
5. Our ordering, billing and other documentation.
6. Our employees' responsiveness and thoroughness.
7. Our responsiveness to questions and/or concerns.
8. Your overall level of satisfaction.
9. Please provide any specific comments you may have in the space below:

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